Policy Conditions

We love getting feedback about your experiences and appreciate all contributions to our website in the form of ratings and reviews. These add value to the overall community, we also want to ensure that we keep our community safe and the website trustworthy.

It’s very important for us and the community to ensure only fair and appropriate review and rating get published. Please read these guidelines carefully before adding your ratings and reviews and make sure you abide by them at all times.

Where ratings and reviews are reported as inappropriate and they contravene our ratings and reviews guidelines, may be removed.

Dont’s

If you are providing a rating and/or review, we reserve the right to either not publish or to remove the rating and/or review at our sole discretion should they NOT meet the following guidelines:

1. The product or service has been used or experienced by the reviewer
2. It is an original review; not duplicated or quoted from elsewhere
3. The reviewer is older than 16 (sixteen) years of age at the time of rating or/and review
4. The reviewer is independent and is not: Family, friend or other related party to the business being reviewed
5. Receiving an incentive to provide the review
   A competitor of the business being reviewed
6. Someone writing the review on behalf of one of the above
7. Not defamatory or offensive
8. Does not impact on the privacy of others
9. Does not include any hate speech, threats, personal insults, prejudiced or sexually explicit language
10. Does not describe participation in or suggest any illegal activities
11. Does not include profanities or other inappropriate language or content
12. Not promotional or of a commercial in nature
13. Fake
14. Not irrelevant and/ or unhelpful (Please avoid personal opinions about politics, religion race or other social issues)
15. Is a recent experience (not older than 3 months from the date of review)